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Terms of Service

Effective Date: April 01, 2024

These Terms of Service constitute a legally binding agreement between you and Regal Group Internationale Ltd ("we", "our", "us", "Waveloop" or "Waveloop AI") governing your use of our products, services, information, contents and tools, mobile application (the "App"), and website (the "Site", and collectively with the foregoing, the "Services").

YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING ON THE "I AGREE" OR SIMILAR BUTTON, REGISTERING FOR AN ACCOUNT, DOWNLOADING THE APP OR ANY APP UPGRADES, USING THE APP ON YOUR MOBILE DEVICE, VISITING THE SITE, ACCESSING OR USING THE SERVICES, OR PARTICIPATING IN AN ELECTRONIC CONVERSATION FACILITATED BY THE SERVICES (any such participant, a "CONVERSATION PARTICIPANT"), YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, WHETHER OR NOT YOU HAVE REGISTERED VIA THE SITE OR THE APP. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

These Terms of Service apply to all users of the Services, including without limitation browsers, vendors, customers, merchants, consumers, content contributors, Business Owners and Agencies. These Terms of Service are effective as of the date you first click "I agree" (or similar button or checkbox) or use or access the Services, whichever is earlier.

Any personal data you submit to us or which we collect about you is governed by our Privacy Policy. You acknowledge that by using the Services, you have reviewed the Privacy Policy. The Privacy Policy is incorporated by reference into these Terms of Service.

PLEASE NOTE: This Agreement governs how disputes between you and Regal Group Internationale Ltd can be resolved. It contains binding and final arbitration provisions. Please read carefully as it affects your legal rights, including, if applicable, your right to opt out of arbitration.

Table of Contents

  1. Our Services
  2. Account, Password and Security
  3. Agencies and Business Owners
  4. User Generated Content
  5. Communication by Email
  6. Communication with Waveloop and its Clients
  7. Prohibited Uses
  8. Representations and Warranties; Compliance with Laws
  9. Billing and Payment
  10. Termination and Suspension
  11. Links to Third-Party Websites; Optional Third-Party Tools
  12. Ownership and Intellectual Property Rights
  13. Disclaimer of Warranties
  14. Limitation of Liability
  15. Indemnification
  16. Dispute Resolution; Arbitration
  17. General Provisions

1. Our Services

Waveloop provides Instagram DM automation tools that allow Creators, Business Owners, and Agencies to automate responses to comments, manage direct messages, and capture leads from social media engagement.

2. Account, Password and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Waveloop immediately of any unauthorized use of your account.

7. Prohibited Uses

You may not use the Services to: send spam or unsolicited bulk messages; violate Instagram's terms of service; engage in fraudulent, deceptive, or misleading practices; harvest data without authorization; impersonate any person or entity; or interfere with or disrupt the Services or servers connected to the Services.

9. Billing and Payment

On the free Hobby plan, the Services are provided free of charge. When paid plans are introduced, billing terms will be presented to you for explicit acceptance before any charges are made.

Paid plans (Creator and Business) are subscriptions billed in advance, in Indian Rupees (or your local currency where offered) and exclusive of applicable taxes; GST or other applicable taxes are added at checkout by our payment processor and Merchant of Record, DodoPayments. Subscriptions renew automatically each billing period until cancelled. You can cancel anytime from Settings, Billing; access continues to the end of the paid period and your data is retained. If a renewal payment fails, we retry for up to 7 days, after which the account moves to the free Hobby plan with your data intact. Free-trial periods, where offered, convert to a paid subscription only if you choose a paid plan; cancel any time is required to start a trial.

10. Termination and Suspension

We may suspend or terminate your account if you violate these Terms or use the Services in a manner that risks our compliance with Meta's platform policies. You may terminate your account at any time from the settings page.

14. Limitation of Liability

To the maximum extent permitted by law, in no event shall Regal Group Internationale Ltd, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services.

16. Dispute Resolution; Arbitration

Any dispute arising out of or in connection with these Terms shall be resolved by binding arbitration in accordance with applicable laws of India, except where prohibited by your local law.

17. Contact

Regal Group Internationale Ltd
Registered in the United Kingdom, company number 14998295
Registered office: Brampton Grove, London, NW4 4AQ, United Kingdom
Email: [email protected]

This is a working draft of the Terms of Service. Please have your legal counsel review and approve before the production launch.