Privacy Policy

At NextBuild Technologies Pvt. Ltd. ("NextBuild", "we", "us", "Waveloop" or "Waveloop AI") we consider the privacy and the security of personal data to be extremely important.

We process personal data for (1) our own purposes and (2) under instructions of our customers who use the Waveloop service ("Service"), upload and keep certain information in it. In the second case, we strictly adhere to customers' instructions and do not use data for any other purposes than providing the Service.

In this Privacy Policy, we describe how we process the personal data of the following data subjects for our own purposes:

• Our customers, their end users and representatives
• Website users
• Newsletter subscribers
• Potential customers
• Our counterparties and their representatives

It covers information collected in the Service, on our website waveloopai.com, or other websites administered by NextBuild Technologies Pvt. Ltd. where this Privacy Policy is placed (the "Site"), in our mobile apps and in other sources.

If you have any questions or suggestions concerning our privacy practices, please email us at [email protected]. Please also email us if you would like to request data access or deletion, or to exercise other rights as a data subject.

Table of Contents

1. How We Collect Personal Data
2. What Types of Personal Data We Process
3. For Which Purposes We Use Personal Data
4. How We Share Personal Data
5. Your Data Protection Rights & Choices
6. For How Long We Retain Personal Data
7. International Data Transfers
8. Children's Information
9. Security
10. Legal Basis for Processing (EEA Visitors/Customers Only)
11. For California Residents
12. Changes to Our Privacy Policy
13. Contacting Us

1. How We Collect Personal Data

We collect personal data when you visit our Site, register for an account, connect a social account (Instagram), interact with our Service, contact our support team, subscribe to our newsletter, or otherwise communicate with us.

2. What Types of Personal Data We Process

• Account information: name, email, password (hashed), country, industry
• Instagram account data: username, profile information, comments, DMs (only where you have authorized our app via Meta's official login)
• Usage data: pages visited, features used, automation runs
• Billing data (where applicable): payment method, billing address

3. For Which Purposes We Use Personal Data

• To deliver and improve the Service
• To send transactional emails (login OTP, password reset, account notifications)
• To comply with legal obligations
• To prevent fraud and ensure security

4. How We Share Personal Data

We do not sell your personal data. We may share data with sub-processors (cloud hosting, email delivery, analytics) under contractual safeguards, and with authorities when legally required.

5. Your Data Protection Rights & Choices

You have the right to access, correct, port, or delete your personal data. Contact [email protected] to exercise these rights. For Instagram-specific data deletion see our Instagram Data Deletion page.

6. For How Long We Retain Personal Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.

7. International Data Transfers

Waveloop is operated from India. Data may be transferred to and processed in other jurisdictions where our sub-processors operate, under appropriate safeguards (Standard Contractual Clauses where applicable).

8. Children's Information

Waveloop is not directed to children under 16. We do not knowingly collect personal data from children.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against loss, theft, and unauthorized access.

10–12. Region-Specific Rights & Changes

EEA, UK, and California residents have additional rights detailed on request. We may update this Privacy Policy from time to time — material changes will be posted on this page with an updated Effective Date.

13. Contacting Us

NextBuild Technologies Pvt. Ltd.
Email: [email protected]

This is a working draft of the privacy policy. Please have your legal counsel review and approve before the production launch.