Help Center

Find guides, walkthroughs, and answers to the most common questions about Waveloop.

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Triggers, keywords, message templates, follow-gating.

Plans, invoices, switching accounts, deleting your data.

Connecting accounts, permissions, rate limits, compliance.

CRM exports, Zapier, Google Sheets, webhooks.

DM not sending? Comment not detected? Start here.

Three steps to your first account: visit waveloopai.com, click Start for Free, sign in with Google or Email + OTP.

Click Automations in the left sidebar, pick a post, set a keyword, write your DM template, hit Save. Done.

Your IG must be a Creator or Business account. Walk-through with screenshots.

A quick-start tutorial with one keyword, one DM template, one post — live in under a minute.

Our team replies to every support request — usually within a few hours.