Help · Account & Instagram
Connect your Instagram, safely.
Everything about linking your Instagram account to Waveloop — account types, permissions, connecting multiple accounts, reconnecting, and how your data stays yours. We’re a Meta-approved Instagram partner since 2025, built on Meta’s official Instagram Graph API.
The short version
Three things worth knowing
We never see your password
You log in through Meta’s own screen. Waveloop only receives a secure token you can revoke any time.
Official Graph API only
No browser automation, no scraping. Just Meta’s approved Instagram Graph API with standard messaging and comment scopes.
You’re always in control
Disconnect from the app or revoke access from Instagram in one tap — and request full data deletion whenever you like.
Connect in a minute
How connecting works
Open Connections
In your dashboard, head to the Connections screen and choose “Connect Instagram”.
Log in with Meta
Meta’s official OAuth window opens. You approve the standard permissions — your password stays with Meta.
You’re live
Return to Waveloop with your account linked. Build automations and they’ll run on human-like pacing.
FAQs
Account & Instagram, answered
What Instagram account type do I need? +
You’ll need an Instagram Creator or Business account — both are free to switch to inside the Instagram app under Settings → Account type and tools. Personal accounts can’t use Meta’s messaging APIs, so Waveloop can’t automate them. Switching to Creator or Business takes under a minute and keeps all your existing posts and followers.
How do I connect my Instagram? +
From your dashboard, open the Connections screen and select “Connect Instagram”. This launches Meta’s official OAuth login — you sign in on Meta’s own screen and approve the permissions there. Waveloop never sees or handles your password; we simply receive a secure access token that lets us send and reply on your behalf.
Waveloop asks for permissions — is that safe? +
Yes. Those are Meta’s standard scopes for messaging and comments, granted through the official Instagram Graph API — the same infrastructure Meta requires of every approved partner. We only request what your automations actually need, and you can revoke access at any time from Instagram Settings → Apps and websites. Read more on Account Safety and our Security page.
Can I connect more than one account? +
Yes. The number of connected Instagram accounts depends on your plan: Hobby supports 1, Creator supports 3, and Business supports 5. Each account gets its own workspace with separate automations, contacts, and stats. See the full breakdown on Pricing.
My automations stopped or say “reconnect” — what do I do? +
Instagram access tokens expire periodically, or you may have changed your password — when that happens, Waveloop pauses your automations to stay safe. Just open the Connections screen and click Reconnect to log in again through Meta. Your paused automations resume exactly where they left off; nothing is lost.
How do I switch between accounts? +
Use the workspace switcher in the app to jump between your connected Instagram accounts. Each workspace is fully separate, so switching changes your automations, contacts, and analytics to that account — no logging out or reconnecting required.
How do I disconnect or delete my data? +
To disconnect, open the Connections screen and remove the account — this stops all automations immediately. To request full deletion of the data we hold, follow our data deletion instructions. You can also review exactly what we store and why in our Privacy Policy.
Do you store my Instagram password? +
Never. You log in directly on Meta’s official screen, and Meta never shares your password with us. Waveloop only holds a revocable access token issued through the Instagram Graph API — there is no browser automation, no scraping, and no password on our servers, ever.
Still stuck?
Our team actually replies.
Can’t connect, seeing a reconnect loop, or unsure which account type to pick? Send us the details and a real human will help you sort it out.
Ready when you are
Automate your Instagram DMs the safe way.
Join 6,300+ creators sending 95M+ DMs on the official Meta Graph API. Start free on Hobby — no credit card needed.