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Help · Getting Started

Get up and running in minutes

Everything you need to sign up, connect your Instagram, and send your first automated DM — answered plainly. Waveloop is a Meta-approved Instagram partner since 2025, built on the official Instagram Graph API.

New to Waveloop? Start here. These are the questions creators ask most in their first ten minutes — from picking a plan to going live with your first automation. Answers are short and honest: you never need a credit card to try, we never touch your Instagram password, and everything runs on Meta's official API at a safe, human-like pace.

How do I sign up for Waveloop? +

Head to our pricing page and pick the plan that fits you. Hobby is free forever, and both Creator and Business start with a 7-day free trial with no card required. From there you create your account and sign in with Google or with your email — that's it, you're in the dashboard.

See plans and start free →

Do I need a credit card to start? +

No. The Hobby plan is free forever — no card, no expiry. And when you try a paid plan, the 7-day free trial needs no credit card either. You only add payment details if you decide to keep a paid plan after the trial. Nothing is charged automatically without you choosing to continue.

What kind of Instagram account do I need? +

You'll need a Creator or Business Instagram account — not a personal one. This is a Meta requirement for using the Instagram Graph API, and switching is free and instant inside the Instagram app under Settings → Account type and tools. Once you're on a Creator or Business account, Waveloop can send and reply to DMs on your behalf.

How do I connect my Instagram? +

From your dashboard, click Connect Instagram and you'll be taken through Meta's official login. You approve the connection on Meta's own screen and get sent back to Waveloop — we never see or store your password. The whole thing takes about a minute.

Full step-by-step: connecting your Instagram →

How do I build my first automation? +

Open Automations in the sidebar and create a new one. Choose a trigger — a specific post or reel, or a keyword people comment or DM — then write the DM you want sent in reply. Preview it, and hit Go live. Your automation starts working the moment someone matches the trigger.

Learn more about automations →

How fast do my DMs go out? +

In real time — as soon as someone triggers your automation, we start sending. Delivery is paced at a conservative, human-like speed so your account behaves naturally, with no fixed daily quota. We also honor Meta's 24-hour messaging window and 7-day comment-reply window automatically, so replies always land inside the rules.

How we keep pacing safe →

Is Waveloop safe for my account? +

Yes. Waveloop runs entirely on the official Instagram Graph APIno passwords, no browser automation, no scraping. Everything happens through Meta's approved connection, delivered at a human-like pace. We've been a Meta-approved Instagram partner since 2025, which means our access is vetted by Meta itself.

Read more on account safety →

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Ready to send your first automated DM?

Start free on Hobby, or try Creator and Business free for 7 days — no credit card. Over 95M+ DMs sent, all on Meta's official API.